Privacy policy

Last updated: October 10, 2026

This Privacy Policy explains how Snuggle Nest ("we," "us") collects, uses, and shares your personal information when you visit our store or buy from us.

Information we collect

Information you give us: your name, email, shipping and billing address, phone number (if provided), and messages you send us.
Order information: what you buy, order history, and returns.
Payment information: payments are processed by our payment providers (such as Shopify Payments and PayPal). We don't see or store your full card number.
Device and usage information: your IP address, browser, device type, and how you use our site, collected through cookies and similar technologies.

How we use it

To process and ship your orders, send order and shipping updates, provide customer support, prevent fraud, improve our store, and (if you opt in) send marketing emails you can unsubscribe from anytime.

Who we share it with

Shopify, which hosts our store (Shopify's privacy policy).
Payment processors, to take payment.
Fulfillment partners and shipping carriers, who receive your name, shipping address, and order details so they can deliver your order.
Analytics and advertising tools, to understand how our site is used.
Authorities, when required by law.

We don't sell your personal information.

Cookies

We use cookies to keep your cart working, remember your preferences, and understand site traffic. You can control cookies in your browser settings, but some parts of the store may not work without them.

Your rights

You can ask us to access, correct, or delete your personal information, or to stop sending you marketing emails. Depending on where you live, you may have additional rights. Email us and we'll respond within the time required by law. We may need to verify your identity first.

Data retention and security

We keep your information as long as needed to fulfill orders, meet legal and tax requirements, and resolve disputes. We use reasonable safeguards, but no method of transmission or storage is 100% secure.